Who Kluvan is not for
Kluvan is an online business suite for small and growing companies, with country rules for the UAE and Egypt today. It is not the right choice if you need a point-of-sale till, need to work offline, need returns filed or e-invoices sent by the software today, need your data hosted in the UAE now, or want support by phone or visits. Each app is labelled Available, Early access or Coming soon, so check the label before you rely on one.
| If you need… | What Kluvan does today |
|---|---|
| A point-of-sale till | Kluvan is the suite without the till |
| Working offline | The Android, Windows and Linux apps need an internet connection; the Windows app is "the Online edition, not an offline accounting application" |
| Your VAT return filed for you | Prepared for the UAE (VAT 201) and Egypt; nothing is submitted to the tax authority |
| E-invoices sent today | UAE e-invoicing is marked "Coming with a provider" |
| Tax and payroll rules outside the UAE and Egypt | Other countries are marked "Not yet" or "Partial" |
| Data hosted in the UAE | Hosted in the EU (Milan, Italy) today; a UAE region is planned |
| Phone calls or office visits | Online only: WhatsApp and e-mail; demos online at a time you choose |
| Online storefront or scheduled social posts | Commerce and Social are marked "Coming soon" |
No till
Kluvan has no point-of-sale till. It is the suite for accounting, customers, work and staff. If you ring up sales at a counter, you need a till as well; Kluvan keeps the books, the stock records, the invoices and the payroll behind it.
Online only
You work in the browser. The Android, Windows and Linux preview apps all need internet and a Kluvan account. The Windows app is "the Online edition, not an offline accounting application". If your office or your field team often works without a connection, plan for that before you sign up.
Two countries today
Kluvan has "UAE and Egypt country rules today; more countries are coming". Elsewhere, the countries page marks tax and payroll rules "Not yet" or "Partial".
Even in the UAE and Egypt, the site says payroll figures are to be checked by your accountant, and VAT returns are prepared, not submitted. Your accountant still files.
What is not finished
Early access features include WhatsApp in Inbox, the AI Front Desk in Inbox, and WhatsApp campaigns in CRM. Early access means you can ask to use them before they are finished.
Coming soon features are Commerce, Social, and signing envelopes. The legal pages are marked draft. Plan around what is labelled Available, and check the apps page again before you rely on anything else.
Who it does fit
Kluvan fits small and growing companies in the UAE or Egypt wanting accounting, customers, work and staff in one account. That includes service businesses, distributors and wholesalers, agencies, consultancies, contractors, clinics and salons.
It also fits multilingual teams and companies with many field or self-service staff. Seats for field users and self-service employees cost less than full users, so a large team in the field does not mean a full licence for everyone.
Who this is not for
- You need a point-of-sale till.
- You need to work offline.
- You need filed returns or UAE data hosting right now.
Quick questions
Does Kluvan have a POS?
No. Kluvan is the suite without the till. It keeps the business records, not the counter sales.
Can I use Kluvan offline?
No. The Android, Windows and Linux apps need an internet connection. The Windows app is the Online edition, not an offline accounting application.
Will Kluvan submit my VAT return?
No. It prepares the VAT return for the UAE and Egypt. Nothing is submitted to the tax authority; your accountant files.
Where is my data?
In the EU, in Milan, Italy, on Amazon Web Services. A UAE region is planned. You can export your data at any time.
Can I talk to someone by phone?
No. There are no phone calls or visits. You can use WhatsApp at +1 (650) 442-5630 or email hello@kluvan.com. Chat support is available in English, Arabic, Urdu, Hindi, Bengali and Malayalam.
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